Responsibilities
- Evaluate, organize, and oversee key project and production elements independently and in collaboration with production management
- Create or deliver customized resolutions for client issues, workflow enhancements, invoice verification, and delivery confirmations
- Develop and sustain strong client relationships
- Consult with clients and production teams to implement effective project plans
- Set personal priorities to align with business needs and deadlines
- Frequently oversees high-visibility, large-scale, or technically intricate accounts
- May guide entry-level team members through quality checks, knowledge sharing, and demonstration of technical proficiency
- Ensure accurate entry, verification, and scheduling of job instructions across manufacturing systems
- May support pre-sales activities by discussing production capabilities and project requirements with clients
- Assist sales teams in estimating costs and timelines by referencing pricing guides and coordinating with operations
- Collaborate with sales and clients on kitting, warehousing, and distribution logistics as needed
- Maintain thorough knowledge of project scope to prepare accurate documentation for prompt invoicing
- May be responsible for sourcing materials and paper supplies, including vendor coordination for product components
- May support sales during the request for proposal (RFP) process
- May handle typesetting or copy preparation tasks for client deliverables
- Carry out additional assigned responsibilities and contribute to special initiatives
