Responsibilities
- Collaborate with sales representatives to manage pre-sales processes such as opportunity assessment, live demonstrations, proof-of-concept development, RFP responses, technical documentation, and customer training sessions.
- Conduct in-depth technical discussions with clients to identify business needs and challenges, showcasing how platform capabilities can drive successful outcomes.
- Design and deliver sophisticated product presentations and demonstrations that highlight the full scope of communication product functionalities.
- Serve as a trusted technical advisor to clients by introducing forward-thinking architectures and solutions that enable digital transformation.
- Support the Solutions Engineering organization by sharing expertise, developing reusable demo assets, and contributing to presentation libraries.
Work Arrangement
Remote (Worldwide)
Team
Part of Twilio’s New Business Communication team; collaborates with Account Executives, other Twilio teams such as product, and provides leadership and deal support within the Solutions Engineering team.