2225 Lawson Lane, 95054 Santa Clara, California, United States Hybrid Employment

ServiceNow is hiring a Principal / Distinguished Engineer - Multi-Cloud - Control Plane - Kubernetes

Responsibilities

  • Guide technical strategy for cloud-native platforms across multiple engineering units and business divisions.
  • Establish architectural frameworks and standards for large-scale implementation and operation of Kubernetes, distributed systems, and hyperscaler infrastructure.
  • Take ownership of the most complex and undefined technical challenges in the platform space, including multi-cloud configurations, control-plane design, workload separation, identity and trust systems, and system reliability across hundreds of clusters and numerous product workloads.
  • Collaborate with senior technical leaders, including engineering fellows and principal engineers, to ensure consistent architectural choices and widespread adoption of best practices throughout the platform environment.
  • Detect and address major technical risks in high-visibility initiatives reported to executive leadership.
  • Evaluate and decide on key trade-offs between managed and self-managed infrastructure, substrate flexibility, and multi-hyperscaler deployment strategies.
  • Directly design and develop foundational platform components such as control planes, operators, infrastructure abstractions, and base systems used by other engineering teams.
  • Provide technical mentorship to staff and principal engineers, helping develop future technical leaders within the organization.

Work Arrangement

Hybrid — Santa Clara, CA, San Diego, CA, Kirkland, WA

About company
ServiceNow
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
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Job Details
Department Cloud Platform
Category infrastructure
Posted 11 days ago