Capital One Canada is seeking a Principal Associate, Product Design to join their Experience Design (XD) team in Toronto. The role involves leading product design initiatives, collaborating with cross-functional teams, and advocating for customer needs across digital platforms. The ideal candidate will have strong UI/UX expertise and experience in a regulated fintech environment.
Responsibilities
- Collaborate with stakeholders and leaders in design, product management, engineering, and marketing to justify design and product decisions, provide escalation management, and focus team activities around OKRs
- Work cross-functionally with our XD researchers, product, engineering, and marketing teams to prioritize and deliver on business initiatives
- Advocate for customer needs in mobile and web experiences
- Define and implement standards and best practices for digital product design ensuring consistency across platforms
- Contribute to our Design System, helping to ensure governance, scalability, and efficiency
- Present and communicate design decisions to various stakeholders across the business
- Monitor and analyze design, emerging digital technologies, and fintech trends to inform our product roadmap
- Influence and educate product teams on how UX activities can support them through the Product Development Lifecycle
- Strategically vision and lead discovery work with minimal guidance
Requirements
- 4+ years of UX/Product Design experience
- 1+ year of experience leading/mentoring Product Designers with a defensible record of growing design talent
- Exceptional working knowledge of modern design tools and methodologies
Nice to Have
- Bachelor’s Degree in HCI/UX, Social Science, Psychology, Research, or other related field, or equivalent experience
- 4+ years of experience working on consumer-facing digital products in a regulated environment
- 2+ years of experience optimizing product design workflows with generative artificial intelligence
- Experience designing for motion, micro-interactions, and animations, in mobile apps
Tech Stack
iOS, Android, Web, Human Interface Guidelines, design systems, modern design tools
Benefits
- Hybrid work environment with 3 days in the office
- One-time Work From Home allowance
- Head office located conveniently across the street from Union Station
- Full coverage for spouses, domestic partners, and dependents
- Up to $3000 in mental health coverage
- Up to $5000 in tuition subsidies per year
Work Arrangement
hybrid — Toronto, Ontario — 3 days in the office, remainder remote
Team
Structure: Experience Design (XD) Team. Reports to: Manager of Product Design
- Collaboration
- Authenticity
- Healthy critique
- Diversity of thought
- Culture of belonging
- Elevating one another
Additional Information
- Company is committed to equal opportunity and fostering a diverse and inclusive work environment
- Reasonable accommodations available upon request
- Information may be used for automated decision making in candidate screening
- Contact for accommodations: 1-800-304-9102 or ARCanada@capitalone.com
- Technical support for recruiting process: Careers@capitalone.com
