Responsibilities
- Lead pricing strategy and governance for your business unit, ensuring alignment with broader company goals and market positioning.
- Serve as the subject matter expert on pricing and packaging, providing insight and direction to cross-functional teams.
- Own and lead recurring executive pricing reviews, enabling informed decision-making at the senior leadership level.
- Design and maintain advanced pricing models to support product strategy, revenue forecasting, and financial planning.
- Identify and scope pricing opportunities—including price optimization, discounting policies, bundling, and packaging—to drive both revenue and margin growth.
- Own the annual price increase process, from strategy development through execution and customer communication.
- Collaborate closely with Product, Marketing, Sales, Finance, and RevOps leadership to implement and scale pricing initiatives.
- Analyze large data sets to identify trends, assess pricing experiments, and benchmark against competitors.
- Define, track, and report on key pricing KPIs, measuring impact on profitability, churn, customer behavior, and satisfaction.
- Act as a resource for colleagues with less pricing experience, mentoring junior team members and supporting pricing knowledge across the org.
- Scope and structure pricing-related initiatives as part of the broader RevOps planning process.
- Conduct regular analysis of the competitive landscape to identify market trends, emerging threats, and opportunities.
- Benchmark key competitors to ensure Lightspeed remains competitive in pricing, positioning, product offering, and go-to-market strategy.
- Translate insights into actionable recommendations to inform strategy, product development, and commercial planning.
- Drive continuous improvement by identifying process gaps and introducing scalable, repeatable pricing frameworks.
Requirements
- Proven experience (5+ years) in pricing strategy, analytics, or revenue management, ideally in SaaS or payments
- Proven track record of driving strategic pricing initiatives and delivering measurable business impact.
- Strong analytical skills—comfortable with data modeling, forecasting, and large data sets
- Ability to translate insights into action, presenting clear recommendations to senior stakeholders and driving execution across functions.
- Exceptional stakeholder management—from individual contributors to senior executives
- Proficiency in tools such as Excel, SQL, and BI platforms to analyze and present data effectively
- Self-starter mindset—comfortable navigating ambiguity and pushing initiatives forward
Nice to Have
- Experience with go-to-market strategy, packaging frameworks, or competitive pricing analysis
Benefits
- Lightspeed share scheme (we are all owners)
- Flexible working policy
- Pension contribution
- Life insurance
- Income protection
- Health insurance and dental plan
- Health and wellness benefit of £500 per year
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- Volunteer day
- Travel allowance
- Central office with free food and drinks
Work Arrangement
Hybrid
Additional Information
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that’s creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.
