Pennsylvania - Philadelphia Remote (Country) $100,000 - $200,000

Veeva Systems is hiring a Practice Manager - Implementation Services (Remote)

About the Role

Lead the implementation services team, ensuring projects are delivered on time and within budget, while maintaining high standards of quality and client satisfaction.

Responsibilities

  • Manage and mentor a team of implementation consultants.
  • Ensure projects are delivered on time, within budget, and to the required quality standards.
  • Collaborate with clients to understand their needs and deliver tailored solutions.
  • Develop and implement best practices for project management and delivery.
  • Monitor project progress and provide regular updates to stakeholders.
  • Identify and mitigate project risks.
  • Manage project budgets and resources.
  • Ensure compliance with company policies and procedures.
  • Foster a culture of continuous improvement and innovation.
  • Provide technical guidance and support to the implementation team.
  • Develop and maintain strong relationships with clients.
  • Conduct regular performance reviews and provide feedback to team members.
  • Participate in the recruitment and onboarding of new team members.
  • Stay up-to-date with industry trends and best practices.
  • Prepare and present project reports to senior management.
  • Collaborate with other departments to ensure project success.
  • Manage project documentation and ensure it is up-to-date.
  • Provide training and development opportunities for team members.
  • Ensure that projects are delivered in accordance with client requirements.
  • Manage project timelines and ensure milestones are met.
  • Conduct post-project reviews to identify areas for improvement.
  • Ensure that projects are delivered in a cost-effective manner.
  • Provide input into the development of new services and solutions.
  • Ensure that projects are delivered in a timely manner.

Nice to Have

  • Experience in the life sciences industry.
  • Familiarity with implementation methodologies.
  • Experience with cloud-based solutions.
  • Knowledge of industry regulations and standards.
  • Experience with agile project management.
  • Familiarity with CRM and ERP systems.
  • Experience with data migration and integration.
  • Knowledge of software development life cycle.
  • Experience with change management.
  • Familiarity with project management software.
  • Experience with stakeholder analysis and management.
  • Knowledge of project risk management.
  • Experience with project planning and scheduling.
  • Familiarity with project budgeting and cost control.
  • Experience with project documentation and reporting.
  • Knowledge of project quality management.
  • Experience with project team leadership and management.
  • Familiarity with project communication and stakeholder engagement.
  • Experience with project governance and compliance.
  • Knowledge of project benefits realization.
  • Experience with project closure and handover.
  • Familiarity with project portfolio management.
  • Experience with project management frameworks and methodologies.
  • Knowledge of project management best practices.
  • Experience with project management tools and techniques.
  • Familiarity with project management standards and guidelines.

Compensation

Competitive salary and benefits package

Work Arrangement

Remote

Team

Implementation Services team

About Us

  • We are a global leader in cloud-based software solutions for the life sciences industry.
  • Our mission is to help our clients bring medicines and therapies to patients faster and more efficiently.
  • We provide a comprehensive suite of solutions that support the entire product lifecycle, from research and development to commercialization and post-market surveillance.
  • Our solutions are designed to help our clients comply with regulatory requirements and industry standards, while also improving operational efficiency and effectiveness.
  • We are committed to innovation and continuous improvement, and we invest heavily in research and development to ensure that our solutions meet the evolving needs of our clients.
  • We have a strong focus on customer success, and we work closely with our clients to understand their unique needs and challenges, and to deliver tailored solutions that drive business value.
  • Our team is made up of highly skilled and experienced professionals who are passionate about helping our clients succeed.
  • We foster a culture of collaboration, innovation, and continuous learning, and we provide our team members with the tools and resources they need to grow and develop in their careers.
  • We are proud to be a company that values diversity, inclusion, and equality, and we strive to create a work environment where everyone feels valued, respected, and empowered to succeed.
  • We are committed to sustainability and social responsibility, and we work to minimize our environmental impact and to make a positive contribution to the communities in which we operate.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A collaborative and supportive work environment.
  • The chance to work on cutting-edge technology and innovative solutions.
  • The opportunity to make a real difference in the lives of patients.
  • A flexible and remote work arrangement.
  • A comprehensive onboarding and training program.
  • Access to the latest tools and technologies.
  • A dynamic and fast-paced work environment.
  • The chance to work with a diverse and talented team.

Our Values

  • Innovation: We strive to be at the forefront of technology and continuously improve our solutions.
  • Customer Success: We are committed to helping our clients achieve their business goals.
  • Integrity: We act with honesty, transparency, and ethical behavior in all our interactions.
  • Collaboration: We work together to achieve common goals and support each other's success.
  • Respect: We value diversity, inclusion, and equality, and treat everyone with dignity and respect.
  • Accountability: We take responsibility for our actions and strive to deliver on our commitments.
  • Continuous Learning: We encourage ongoing learning and development to stay ahead of industry trends.
  • Sustainability: We are committed to minimizing our environmental impact and promoting social responsibility.
  • Quality: We deliver high-quality solutions that meet the needs of our clients and exceed their expectations.
  • Innovation: We foster a culture of creativity and innovation, encouraging new ideas and approaches.

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About company
Veeva Systems
Veeva Systems is a global cloud computing company focused on software solutions for the life sciences and pharmaceutical industries.
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Job Details
Department Professional Services – Quality Cloud Services - NA
Category other
Posted 10 months ago