Requirements
- Knowledge of Florida statutes and HSMV rules, policies, and procedures related to driver licenses and motor vehicles.
- Skill in the use of Microsoft Office applications such as Word, Excel, PowerPoint, and MTM (Microsoft Test Manager).
- Skill in the use of Florida Driver License Information System (FDLIS), Florida Real-Time Vehicle Information System (FRVIS), Motorist Maintenance (MM), Virtual Office (VO) and/or Online Registration and Identity Operating Network (ORION) applications; Driver License Issuance, Motorist Maintenance, Electronic Filing System and/or MyDMV Portal.
- Ability to facilitate medium to large groups of people at various organizational levels for the purposes of planning, problem solving, or strategy development.
- Ability to analyze and interpret technical and business data.
- Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.
- Ability to organize data into logical format for presentation in reports, documents and other written materials.
- Ability to conduct fact-finding research.
- Ability to provide technical assistance.
- Ability to work independently.
- Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
- Ability to plan, organize and coordinate work assignments.
- Ability to establish and maintain effective working relationships with others.
- Ability to evaluate existing systems and recommend improvements.
- Ability to understand the needs of the business as a whole and its strategic direction in order to write business requirements.
- Ability to develop and maintain clear and concise analytical documentation for complex projects including process flow diagrams.
- Demonstrated ability to apply technological solutions to business processes.
- Ability to mentor or train staff when necessary.
- Excellent Communication Skills (Written and Verbal).
- Strong Analytical, problem-solving skills.
- Knowledge of project management methodologies related to technology improvements.
Nice to Have
- Experience testing system applications.
- Skill in the use of Florida Driver License Information System (FDLIS), Florida Real-Time Vehicle Information System (FRVIS), Motorist Maintenance (MM), Virtual Office (VO) and/or Online Registration and Identity Operating Network (ORION) applications; Driver License Issuance, Motorist Maintenance, Electronic Filing System and/or MyDMV Portal and Blueprint.
Benefits
- Paid Parental Leave
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Educational Benefits
- Contributory Retirement Plan
Additional Information
- This position may be required to work hours outside of the normal work schedule to include evenings and/or weekends.
- The elements of the selection process may include a skill assessment and/or oral interview.
- Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
- FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
- Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
- The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
