Responsibilities
- Act as a documentation assistant for therapeutic exercise records under the guidance of licensed therapy professionals.
- Support patient care by preparing thermal treatments, assisting with pool access, guiding use of exercise equipment, monitoring physical effort, and facilitating prescribed strengthening activities.
- Ensure treatment equipment functions properly through routine maintenance, adherence to manufacturer guidelines, issue identification, and coordination of repairs.
- Instruct patients in the correct use of therapy tools and exercise programs.
- Prepare individuals for therapy by greeting, reassuring, and assisting them into treatment areas.
- Respond to patient inquiries and concerns with clarity and empathy to reduce anxiety.
- Safeguard patient privacy and organizational integrity by maintaining confidentiality of sensitive information.
- Promote a secure and hygienic environment by following established safety and cleanliness protocols.
- Manage therapy equipment and supplies by sterilizing, transporting, and arranging them for therapist access and patient use.
- Set up treatment spaces according to standardized procedures before patient sessions.
- Handle incoming calls from medical offices and patients with professionalism and strong customer service skills.
- Monitor inventory levels of therapy supplies, anticipate needs, place timely orders, and confirm deliveries.
- Cover front desk duties as necessary, including call management and appointment coordination.
- Complete additional administrative and clinical support tasks as assigned.
Work Arrangement
On-site
Responsibilities
- Act as a documentation assistant for therapeutic exercise records under the guidance of licensed therapy professionals.
- Support patient care by preparing thermal treatments, assisting with pool access, guiding use of exercise equipment, monitoring physical effort, and facilitating prescribed strengthening activities.
- Ensure treatment equipment functions properly through routine maintenance, adherence to manufacturer guidelines, issue identification, and coordination of repairs.
- Instruct patients in the correct use of therapy tools and exercise programs.
- Prepare individuals for therapy by greeting, reassuring, and assisting them into treatment areas.
- Respond to patient inquiries and concerns with clarity and empathy to reduce anxiety.
- Safeguard patient privacy and organizational integrity by maintaining confidentiality of sensitive information.
- Promote a secure and hygienic environment by following established safety and cleanliness protocols.
- Manage therapy equipment and supplies by sterilizing, transporting, and arranging them for therapist access and patient use.
- Set up treatment spaces according to standardized procedures before patient sessions.
- Handle incoming calls from medical offices and patients with professionalism and strong customer service skills.
- Monitor inventory levels of therapy supplies, anticipate needs, place timely orders, and confirm deliveries.
- Cover front desk duties as necessary, including call management and appointment coordination.
- Complete additional administrative and clinical support tasks as assigned.
Other
- Schedule: Monday to Thursday, 4:00 PM – 8:00 PM
- Frequent physical activity including walking, standing, sitting, handling objects, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling, and verbal communication
- Regularly required to lift or move up to 40 pounds
- Required visual capabilities: close-up, distance, and depth perception vision
- Must thrive in a fast-paced setting with proven ability to manage and prioritize multiple responsibilities
- May need to assist or arrange accommodations for individuals with disabilities
