Montréal, Canada Remote (City) Employment

lightspeedhq is hiring a Partnerships Program Manager

Responsibilities

  • Oversee program execution and risk management for international partnership initiatives, including contract standardization, commission reviews, and implementation of global tracking and automation systems
  • Implement operational frameworks for strategic distribution and referral partnerships to increase adoption and referral volume
  • Assess internal enablement needs for the partnerships team and collaborate with global and regional leads to design and deliver support plans
  • Develop and manage a regional partner enablement model, leading training sessions with partner managers and stakeholders
  • Collaborate with regional directors and operations teams to achieve partner-driven revenue goals, focusing on new MRR, efficiency, and integration insights
  • Establish standardized engagement protocols for top partners, including business review templates and pipeline management practices
  • Adapt global reporting structures to reflect regional business units in international dashboards and tracking tools
  • Ensure compliance with global contract and tiering standards, managing audits and exceptions across systems and SOPs
  • Integrate global performance metrics and activity tracking for international partnership operations
  • Partner with marketing leads to define best practices and ROI guidelines for Marketing Development Funds
  • Test co-funded marketing initiatives with partners, including shared event costs and regional summits
  • Collaborate with leadership to evaluate expansion opportunities into new markets through reseller and expert partnerships
  • Support the creation of business cases covering market prioritization, fiscal requirements, and financial sustainability
  • Work with senior regional leadership on pilot programs with scalable potential, such as telco, big tech, and private equity partnerships
  • Contribute to broader organizational goals beyond core responsibilities as needed

Benefits

  • Flexible work environment designed to support high performance
  • Culture that recognizes and rewards strong results
  • Opportunity to influence outcomes in a growing yet agile team
  • High-impact projects that shape career development
  • Flexible paid time off and remote work options
  • Equity participation to align personal and company success
  • Employer contributions to retirement savings plans
  • Access to professional development and skill-building programs
  • Monthly wellness allowance to support physical and mental health
  • Paid time off for community volunteering
  • Employee-led groups, social events, and sponsored teams
  • Stipend for purchasing a personal work laptop
  • Extended parental leave benefits for new parents

Work Arrangement

Remote — Montreal, Toronto

Other

  • Proficiency in English is mandatory for this role
  • Candidates based in Montreal and Toronto are encouraged to apply
  • Organization operates globally with teams and clients outside Quebec
  • Accommodations are available upon request during the hiring process
  • We are committed to being an equal opportunity employer with an inclusive culture
  • We actively encourage applications from individuals with disabilities
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About company
lightspeedhq
Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Their cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
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Job Details
Department Sales
Category other
Posted a month ago