Remote (Global)

University of Massachusetts Global (UMass Global) is hiring a Partnerships Operations Coordinator

About the Role

The coordinator ensures smooth functioning of partnership programs through operational support, data management, and cross-functional communication.

Responsibilities

  • Manage day-to-day operations for academic partnerships
  • Coordinate onboarding processes for new partner institutions
  • Maintain accurate records and databases for partner information
  • Support enrollment and student data reporting workflows
  • Track key performance indicators and program metrics
  • Assist in compliance with academic and operational standards
  • Facilitate communication between internal teams and external partners
  • Prepare reports and presentations for stakeholders
  • Monitor deadlines and ensure timely deliverables
  • Troubleshoot operational issues with partner programs
  • Update and maintain partnership documentation
  • Collaborate with academic teams on curriculum alignment
  • Support accreditation and audit preparation activities
  • Coordinate training sessions for partner staff
  • Respond to inquiries from partner institutions
  • Ensure data privacy and security protocols are followed
  • Manage document workflows and approvals
  • Assist in developing process improvements
  • Track partnership agreements and renewal timelines
  • Support financial reporting related to partner programs
  • Organize virtual and in-person meetings
  • Maintain calendars and schedules for partnership activities
  • Coordinate logistics for joint initiatives
  • Provide administrative support for partnership leadership
  • Follow up on action items from partnership meetings

Compensation

Competitive salary based on experience

Work Arrangement

Hybrid work model with remote and on-site components

Team

Part of the partnerships operations team reporting to the director

About the Organization

An accredited institution focused on expanding access to higher education through innovative partnerships and flexible learning models.

Equal Opportunity Employer

Committed to diversity and inclusion in hiring practices and provides equal opportunities regardless of race, gender, or background.

Not available for this position

Required Skills
Microsoft OfficeProject ManagementSalesforceData AnalysisProcess ImprovementCommunicationCoordination
About company
University of Massachusetts Global (UMass Global)
A private, nonprofit affiliate of the University of Massachusetts. Accredited by WASC (Western Association of Schools and Colleges), the university offers undergraduate, graduate, credential, and certificate programs designed to be relevant to more than 90 career paths.
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Job Details
Category other
Posted 10 months ago