Responsibilities
- Establish and nurture trusted relationships with key partner contacts
- Understand partner priorities, communication preferences, and strategic goals to guide partnership progress
- Lead structured discovery sessions to uncover partner objectives, obstacles, and success metrics
- Create and implement tailored success strategies that align with both partner and company goals
- Actively seek out opportunities for partnership expansion and value creation
- Partner with sales teams to support deal pipeline development and address potential non-renewals
- Manage and maintain accurate renewal forecasts for assigned accounts
- Monitor account health indicators, identify risks early, and develop action plans to address challenges
- Ensure forecasts reflect real-time data, product usage trends, and partner feedback
- Coordinate with internal departments to promote effective use of solutions and consistent engagement
- Work cross-functionally with sales, product, support, and marketing to ensure a unified partner journey
- Relay partner insights and requirements clearly to internal decision-makers
- Keep detailed records, meeting summaries, and system entries up to date
Benefits
- Competitive pay with eligibility for company ownership participation available to all full-time staff
- Flexible work environment supporting balanced productivity
- Generous leave policy including regional holidays and a designated year-end rest period
- Support for physical and mental well-being through comprehensive wellness offerings
- Access to learning resources, professional development tools, and tuition assistance
- Provision of necessary technology and equipment for optimal performance
- Employee recognition program designed to celebrate contributions
- Workplace culture centered on inclusion, mutual support, and authentic relationships
Compensation
Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
Work Arrangement
Hybrid
Team
A culture rooted in inclusivity, support, and meaningful connection
Culture
- We believe in the power of people to grow and succeed throughout their lives.
- We do this by giving smart, creative, passionate people opportunities to create awesome.
- We believe in hiring great people and treating them right.
- The more diverse we are, the better our ideas and outcomes.
- A culture rooted in inclusivity, support, and meaningful connection
Other
- All employees must pass a background check as part of the hiring process.
- Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
- Any attempt to misrepresent personal or professional information will result in disqualification.
