Responsibilities
- Onboard, train, and certify technical resources from partner organizations to ensure readiness and proficiency.
- Engage in recurring joint planning and review meetings to align technical strategies between the company and partners.
- Work internally to support partner technical activities, including customer demos, proof-of-value projects, training workshops, and guidance on best practices.
- Represent partner technical feedback—such as use case challenges, feature requests, and support issues—to internal teams and help drive resolutions.
- Regularly assess partner service portfolios and suggest ways to improve value by leveraging more advanced platform capabilities.
- Partner with product, engineering, and services teams to identify and prioritize new platform features based on partner needs.
- Help develop and refine best practices for platform implementation and long-term customer success.
Benefits
- Comprehensive onboarding program designed for rapid integration.
- Extensive benefits available globally.
- Internal mentorship and buddy system to support networking and onboarding.
- Stock equity grants for new hires and an employee stock purchase plan.
- Ongoing professional growth opportunities, including training and career development paths.
- Supportive and inclusive culture with employee-led groups and inclusion-focused discussions.
Work Arrangement
Hybrid
Other
The listed benefits and growth opportunities may differ depending on the country of employment and the type of employment relationship.
