Responsibilities
- Have input into and execute the Partnership growth & development strategy in region
- Manage and grow a portfolio of partners to increase partner-sourced pipeline, conversion, and revenue contribution, using an understanding of the portfolio’s overall capabilities, opportunities, and risks for accurate forecasting and mapping future portfolio growth.
- Work with partners on GTM activity, campaigns, and activations to drive qualified leads and opportunities, and build a deep understanding of their commercial aims, organisational design, and pain points to align the Lightspeed partner programme accordingly.
- Deliver high-quality communication at all times to partners to foster a deep and high trust relationship with all Lightspeed partners
- Confidently demonstrate Lightspeed products and support partners in positioning solutions to merchants.
- Provide basic troubleshooting skills where required to support partner or merchant enquiries and issues
- Be abreast of current trends, patterns, and events within the wider retail and technology industries
- Build strong relationships with internal stakeholders and act as an advocate for your portfolio of partners within the Lightspeed organisation
- Drive partner activation and engagement, increasing the number of productive partners within the portfolio.
- Identify capability gaps across partners and work cross-functionally to improve partner performance and delivery.
- Represent Lightspeed at relevant industry events
- From time to time, perform outbound prospecting to develop new commercial partnerships that drive merchants to Lightspeed
Requirements
- Prior experience partnerships / channel / account management and/or customer success experience; Software sales experience preferred
- A high degree of initiative, a strong sense of ownership and desire to work autonomously
- B2B relationship building skills
- Excellent oral and written communication skills and group presentation skills
- Ability to train, motivate, and foster relationships with potential partners
- Ability to develop comprehensive reseller growth strategies
- Strong positive attitude
Benefits
- Genuine career growth opportunities based on performance within a company that's continuously expanding.
- Uncapped commission
- Work with highly skilled people who are as passionate about sales & marketing as you are
- An environment that encourages initiatives and leadership
- Work in a team big enough for growth but lean enough to make a real impact;
- Fun activities with your teammates & social events throughout the year including the legendary sales summit party in Canada
- Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story.
- Lightspeed share scheme (we are all owners)
- Unlimited paid time off policy
- Flexible working policy
- Work remotely from anywhere in the world for up to 60 days per year
- Health and wellness benefit of $500 per year
- Mental health online platform and counselling & coaching services
- Paid leave and assistance for new parents
- LinkedIn Learning license
- Volunteer day
- Dog friendly environment
- Rooftop with dining space and BBQ facilities
- Self-service cafe-style kitchen and fully stocked fridge, pantry & bar
- Weekly catered lunches for the entire office
- Exciting events hosted regularly by our Sydney Culture Club
- Brand new office space located in Redfern, NSW
Additional Information
- To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
- Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
