Responsibilities
- Lead the Partner Development team to deliver high-quality customizations that meet timelines and go above and beyond customer expectations
- Work directly with Project Manager and QA Leads to understand customer expectations, review issues & tickets, update estimates and escalate issues to the product team as and when required
- Review SOW’s and allocate resources to complete deliverables and meet project timelines
- Review Requirements Documents and setup JIRA task boards for implementations
- Knowledge of data models, relational database methodology, process flows and use cases
- Understand constraints or features of the out of the box solution
- Experience developing based on user stories and technical requirements
- Update requirements document based on change requests or UAT feedback
- Develop environment with performance optimization and scalability in mind and focus on bringing development best practices into the organization
- Work in an Agile environment, mostly using Sprints
- Develop strong working relationships with other teams within the organization and foster cross team collaboration, share feedback with other teams to improve how work gets done
Requirements
- Bachelor’s Degree (preferably computer science or engineering)
- At least 6 to 10 years’ experience in a professional services / client-facing capacity
- Experience leading and managing technical teams
- Expertise developing in JavaScript and a strong understanding of JSON and MySQL, including DOM manipulation and the JavaScript object model
- Familiarity with RESTful APIs
- Proficient understanding of GIT and code versioning
- Strong UML skills
- Experience working with JIRA, Confluence or other ticketing and project management systems
- Strong English communication skills
- Experience with client services, project management, and solution delivery in an Agile environment
- Ability to design complex solutions
- Good technical knowledge of different Enterprise applications, integration, workflows, databases, etc.
- Ability to solve complex problems by applying creativity, innovation, and technical concepts.
- Strong self-organization, time management and prioritization skills
- A high level of attention to detail, excellent follow through, and reliability
- Experience engaging with people across a variety of levels with diverse backgrounds
Nice to Have
- Understanding of telecom use cases is a plus
- Experience customizing Saas Solutions is preferred
Work Arrangement
Remote (Worldwide) — San Mateo, California, Latin America, Singapore, Bengaluru, Australia, Portugal
Additional Information
- Strong English communication skills
- Experience engaging with people across a variety of levels with diverse backgrounds
