United States

Cognizant is hiring an Outreach Operations Specialist

Responsibilities

  • Research and collect geographic data from approved sources in designated regions to improve digital map accuracy.
  • Promote the Geo Data Upload (GDU) Tool to government and institutional partners to support map data integration.
  • Act as a liaison between external organizations and internal technical teams to ensure data compatibility and alignment.
  • Report outreach outcomes, operational challenges, and partner feedback to the program lead.
  • Monitor and manage data submissions, whether processed through GDU or alternative channels.
  • Maintain accurate records in internal systems, including outreach efforts, data submissions, and follow-ups.
  • Track key performance metrics such as partner engagement, data sources identified, and edits implemented.
  • Respond to partner inquiries related to data submission and integration processes.
  • Diagnose and resolve operational issues raised by data providers, including data format and structure concerns.
  • Oversee the data workflow from receipt to final processing, ensuring compliance with quality standards.
  • Use both platform-specific and third-party tools to identify new partners and manage communication history.
Required Skills
Google DriveBusiness DevelopmentSalesCustomer service
About company
Cognizant
Cognizant is a global technology and professional services leader, empowering clients to reimagine processes, innovate and transform in a rapidly evolving digital landscape. In the UK, we work with major public sector bodies to deliver secure, scalable, citizen-centred digital services that make a real impact.
All jobs at Cognizant Visit website
Job Details
Department Information Technology
Category other
Posted 3 months ago