Responsibilities
- Identifying and documenting business requirements and configuration using the Oracle Unified Method (OUM) methodology.
- Configuring Oracle HCM Cloud and UK Payroll to meet the clients’ requirements.
- Support clients through full UAT lifecycles, parallel runs and Go Live.
- Ensure full Knowledge Transfer to clients and support team including updates on latest legislative changes and bug fixes from Oracle.
- User Training.
- Management of change requests through the software development lifecycle using ITIL standards.
- Liaising with Oracle to ensure effective management of client SRs.
- Provide the required support to team members responsible for delivery of technical objects.
- Manage on-time project delivery and business expectations and ensure internal customer satisfaction.
- Assist with risk management and change management on projects.
Requirements
- Configuring and rolling-out an HR/Payroll solution for clients on Oracle HCM Cloud.
- Identifying and documenting business requirements using Oracle Unified Method (OUM).
- Configuring Oracle HCM Cloud and UK Payroll.
- Supporting clients through UAT, parallel runs, and Go Live.
- Ensuring knowledge transfer to clients and support teams.
- User training.
- Managing change requests using ITIL standards.
- Liaising with Oracle on client SRs.
- Supporting team members delivering technical objects.
- Managing on-time project delivery and business expectations.
- Assisting with risk and change management on projects.
Nice to Have
- OTL experience
- Experience with Financial or Procurement modules
