Responsibilities
- Support the development and refinement of executable operational procedures and checklists that ensure safe, ongoing garage operations for operator launch activities.
- Document, communicate, and implement safe driving procedures including vehicle preparation, cleaning, charging, and deployment tasks.
- Assist in documenting and rolling out operational procedures related to operator activities, emphasizing consistency, safety, and operational readiness.
- Train new operators on fleet safety protocols, safe driving practices and internal process workflows.
- Uphold departmental policies, identify violations, and provide critical feedback/coaching.
- Provide operational oversight on cross-functional focused testing campaigns, including comprehensive post-drive analysis and feedback.
- Identify operational issues, inefficiencies, or gaps and contribute to solutions through updated procedures and improved workflows.
- Support ongoing operational efficiency initiatives by helping drive improvements from initial identification through successful implementation.
- Work closely with fleet management and other internal teams to support end-to-end safe and efficient operational execution.
- Communicate operational updates, issues, and recommendations clearly and confidently across diverse stakeholder groups.
Requirements
- Experience in vehicle operations management, operations planning, project coordination, or related work within a fast-paced startup or technology environment.
- Ability to travel for short periods of time [2+ weeks] to support cross-country campaigns and market expansion efforts.
- Strong proficiency with Microsoft Office tools (Word, Excel, PowerPoint).
- Excellent communication skills with the ability to convey information clearly and professionally.
- Tenacious teammate mentality with a bias toward action and continuous improvement.
- Resilient and adaptable – views challenges as opportunities to learn and grow.
Nice to Have
- Bachelor’s degree
- Experience working in a similar role at an AV company
Benefits
- medical
- dental
- vision
- Health Savings Account
- Flexible Spending Accounts
- retirement savings plan
- sickness and accident benefits
- life insurance
- paid vacation & holidays
- tuition assistance programs
- employee assistance program
- GM vehicle discounts
Work Arrangement
On-site
Additional Information
- GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
- This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
