About the Role
The Operations Coordinator will manage day-to-day logistics, support vendor relationships, and ensure service quality across the student housing network. This role requires strong communication, problem-solving, and project coordination skills.
Responsibilities
- Coordinate housing placements for students across partner properties
- Serve as primary contact for property managers and student tenants
- Track move-in and move-out timelines to ensure seamless transitions
- Maintain accurate records of housing agreements and service requests
- Resolve operational issues promptly and professionally
- Monitor service quality and collect feedback from stakeholders
- Assist in onboarding new housing partners and vendors
- Support development of process documentation and training materials
- Manage communication workflows between internal teams and external partners
- Update and maintain housing inventory databases
- Coordinate responses to maintenance and safety concerns
- Ensure compliance with housing policies and service standards
- Track performance metrics and report on operational efficiency
- Assist in planning and executing student orientation events
- Facilitate communication during emergency or high-priority situations
- Support budget tracking and vendor invoice verification
- Identify opportunities to improve service delivery and reduce delays
- Collaborate with marketing on housing availability updates
- Prepare weekly summaries of operational activities
- Ensure data privacy and confidentiality in all interactions
- Respond to student inquiries with clear and timely information
- Escalate complex issues to senior staff when necessary
- Participate in cross-functional improvement initiatives
- Adapt processes to meet changing student needs
- Maintain professional and courteous communication at all times
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexible scheduling
Team
Part of a growing student housing solutions team
About College Pads
College Pads connects students with safe, affordable housing near their campuses. The service partners with property owners and universities to streamline the rental process and improve the off-campus living experience.
What We Value
We prioritize clear communication, accountability, and student-centered service. Team members are expected to act with integrity, initiative, and empathy in every interaction.
Not available for this position
