New York, NY Hybrid $70k - $85k / year

Ash is hiring an Operations Analyst

About the Role

The role involves analyzing and maintaining operational systems, tracking performance metrics, and collaborating with teams to streamline processes and support organizational goals through data-driven insights.

Responsibilities

  • Monitor daily operational activities to ensure consistency and accuracy
  • Identify inefficiencies in current workflows and recommend improvements
  • Maintain and update databases with operational data
  • Generate reports summarizing key performance indicators
  • Support cross-functional teams with timely data and analysis
  • Track project progress and highlight potential delays
  • Assist in developing standardized operating procedures
  • Verify data integrity across multiple platforms
  • Coordinate communication between departments on operational matters
  • Respond to requests for information from internal stakeholders
  • Conduct regular audits of operational processes
  • Compile metrics for leadership review
  • Troubleshoot discrepancies in reporting systems
  • Assist in onboarding new team members to operational tools
  • Ensure compliance with internal policies and procedures
  • Manage documentation for operational workflows
  • Participate in process redesign initiatives
  • Evaluate the impact of operational changes
  • Support budgeting and forecasting activities with data
  • Use analytical tools to interpret trends
  • Maintain confidentiality of sensitive information
  • Escalate critical issues to management promptly
  • Standardize reporting formats across teams
  • Facilitate training sessions on operational systems
  • Contribute to continuous improvement strategies

Compensation

Competitive salary based on experience and location

Work Arrangement

Hybrid work model with office and remote options

Team

Collaborative team environment focused on operational excellence

What We Look For

Candidates should demonstrate analytical thinking, reliability, and a proactive approach to problem-solving. We value individuals who take initiative and contribute to process improvements.

Growth Opportunities

This role offers pathways for advancement into senior analyst or operations management positions based on performance and organizational needs.

No visa sponsorship available for this position

About company
Ash

Ash is a leading at-home health testing platform providing customizable white-label solutions for organizations. The company partners with health plans, digital health companies, and public health departments to increase healthcare access through remote testing programs.

With over 30 testing panels available, Ash enables businesses to tailor programs that close care gaps and meet the needs of their unique populations. The platform focuses on empathy, patient-first approaches, reliability, and innovation to deliver better health outcomes.

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Job Details
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Posted 2 months ago