Role Overview
As an Onsite Endoscopic Specialist, you will be embedded within hospital environments, delivering direct technical support for advanced endoscopic systems. Your primary responsibility is ensuring that medical instruments and video equipment are functioning optimally for surgical teams. You'll collaborate with Sterile Processing Departments, Operating Room staff, and biomedical technicians to maintain device readiness and resolve technical issues efficiently.
Key Responsibilities
- Deliver in-person support to clinical teams across ORs, SPD, and Biomed departments
- Set up, test, and troubleshoot video towers and imaging systems
- Inspect, diagnose, and manage repairs or replacements for endoscopic instruments
- Track device status, report issues, and coordinate repair or exchange logistics
- Handle post-procedure tasks including transport, cleaning, sterilization, and repackaging of devices
- Resolve real-time technical challenges during surgical procedures
- Oversee repair workflows and ensure timely return of equipment to service
Qualifications
- High school diploma or equivalent required
- Prior experience in Sterile Processing, Surgical Technology, or related medical support role
- Strong command of written and spoken English for professional communication
- Proven ability to work effectively in team-based, customer-facing environments
- Skilled in organization, time management, and multitasking under pressure
- Proficient with MS Office, particularly Excel for data entry and reporting
- Capable of lifting or moving equipment up to 25 pounds
- Must pass a drug screening as part of safety-sensitive protocols
Preferred Background
- Associate’s degree in a technical or healthcare-related field
- CRCST certification or active pursuit of credentialing
Tools & Technology
You’ll use standard digital tools including email, calendars, virtual meeting platforms, spreadsheets, and reporting software to coordinate activities and maintain records.
Benefits & Development
- Eligible for relocation assistance to support your move
- Financial support available for certification programs such as CST or CRCST
- Reimbursement for exam fees and study materials
- Access to continuous training and career advancement opportunities
- Regular feedback and professional development support
- Collaborative environment that values knowledge sharing
- Opportunities to work with cutting-edge medical technology
- Engagement with leading clinicians and healthcare teams
- Contribution to innovations that enhance patient care delivery
Work Environment
This is an onsite position based within hospital settings. You must be prepared to work directly in clinical environments and adapt to dynamic schedules aligned with surgical operations.
Core Values
Success in this role depends on strong communication, technical precision, problem-solving ability, customer focus, and teamwork. You’ll be part of a culture that emphasizes collaboration, continuous learning, and reliable support for healthcare professionals.
