Responsibilities
- Utilize appropriate logs for all office services work
- Ensure that job tickets are properly filled out before beginning work
- Perform work in office services, primarily reprographics, mail and intake functions according to established procedures
- Follow procedures to run jobs in proper order
- Communicate with supervisor or client on job or deadline issues
- Meet contracted deadlines for accepting, completing, and delivering all work
- Troubleshoot basic equipment problems
- Prioritize workflow
- Performs Quality Assurance on own and work of others
- Load machines with various paper, toner, supplies
- Answer telephone, emails, and place service calls when needed
- Interact with clients in person, over the phone or electronically
- Adhere to Williams Lea policies in addition to client site policies
- Use equipment and supplies in a cost-efficient manner
Requirements
- Must be able to lift up to 50 lbs on a regular basis
- Must be able to work standing up all or most of the time
- Must follow established procedures for office services work
- Must meet contracted deadlines for work acceptance, completion, and delivery
- Must communicate with supervisor or client on job or deadline issues
- Must utilize appropriate logs and ensure job tickets are properly filled out
- Must perform reprographics, mail, and intake functions
- Must troubleshoot basic equipment problems
- Must prioritize workflow
- Must perform Quality Assurance on own and others' work
- Must load machines with paper, toner, and supplies
- Must answer telephone, emails, and place service calls when needed
- Must interact with clients in person, over the phone, or electronically
- Must adhere to Williams Lea and client site policies
- Must use equipment and supplies in a cost-efficient manner
Work Arrangement
On-site
Additional Information
- Must be able to work standing up all or most of the time
- Professional attire required
- Ability to work overtime as needed
- Position operates at sites with maximum of 24/7 operations
- Individual shift requirements will vary by site
- Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner
- Must be able to lift up to 50 lbs on a regular basis
