Patrique Mercier Recruitment was looking for a Norwegian Speaking Customer Support for Social Media -Remote in Greece

Patrique Mercier Recruitment FR is dedicated to linking skilled professionals with compelling career pathways. We are presently seeking a Norwegian-Speaking Digital Support Representative specializing in Social Media. This role is perfect for individuals enthusiastic about online platforms and dedicated to enhancing customer digital experiences. Responsibilities - Deliver exceptional customer assistance to Norwegian-speaking clients across social media networks. - Address inquiries, feedback, and concerns promptly and professionally. - Guide customers through product understanding, service details, and promotional offerings via social channels. - Strategically manage customer challenges and implement proactive resolution techniques to optimize user satisfaction. - Meticulously record customer interactions and track feedback for continuous service enhancement. - Partner with marketing and communication teams to communicate customer insights and support strategic campaigns. - Continuously monitor social media developments and industry best practices to provide cutting-edge support recommendations. Requirements - Comprehensive Norwegian and English language proficiency in written and verbal communication. - Proven background in customer service, particularly within social media or digital communication domains. - Exceptional communication capabilities emphasizing warmth and accessibility. - Comprehensive understanding of social media platforms and contemporary digital engagement strategies. - Highly meticulous with remarkable capability to efficiently manage multiple simultaneous inquiries. - Advanced problem-solving capabilities and a proactive customer service approach. - Flexibility to accommodate variable work schedules, including evening and weekend shifts. Benefits - Comprehensive Private Health Insurance - Professional Training & Development Opportunities - Performance-Based Bonus Structure - Two Additional Fully Compensated Annual Salaries - Complete Relocation Package (including flight, transfer, and accommodation) - Complimentary Language Learning, Exclusive Discounts, and Additional Perks