Responsibilities
- Collaborate professionally with security team members and other departments or functional towers.
- Provide weekly updates to the client on tool status during scheduled check-ins.
- Attend meetings as required by management, client representatives, or supporting teams.
- Address operational issues using the established ticketing system.
- Respond to incidents related to the tool and assist in real-time troubleshooting during incident response calls.
- Deliver regular reports to the client as part of routine responsibilities.
- Adjust reporting formats or content based on client requests and mutual agreement.
- Ensure compliance with minimum N-1 software and firmware requirements for client systems.
- Implement approved changes, plug-ins, or configuration updates as directed by the client.
Work Arrangement
On-site — Durham, NC, Dallas, TX
Other
- Start date: ASAP
- Assignment length: 6 months
- Preferred location is Durham, will consider candidates in Dallas
