The Monetization Analyst plays a central role in shaping how Leaply understands and acts on data. You'll work directly with operational leaders to identify inefficiencies, uncover hidden patterns, and implement intelligent systems that improve performance across payments, support, and user engagement.
What You’ll Do
- Manage the complete data pipeline—from extracting and structuring raw data in BigQuery to delivering reliable, actionable insights across the organization.
- Build predictive models to detect and prevent fraud, reducing financial risk and improving trust.
- Create detailed behavioral segments to assess customer value, predict churn, and guide retention strategies.
- Design and maintain automated dashboards that monitor key metrics for Payments, Support, and FirstLook, ensuring teams have real-time visibility into system health.
- Investigate root causes behind transaction failures, routing inefficiencies, and operational delays, delivering data-backed recommendations for improvement.
- Lead the integration of AI and large language models into core workflows, including intelligent ticket routing, automated classification, and proactive fraud detection.
- Partner closely with operations leads to ensure analytics directly inform process redesign and business growth initiatives.
What We’re Looking For
- At least two years in data or operations analytics, ideally in fintech, SaaS, or fast-moving startups.
- Expertise in writing efficient, complex SQL queries using advanced constructs like CTEs and window functions.
- Proven experience visualizing data in Tableau, turning technical findings into clear, digestible insights for non-technical stakeholders.
- Familiarity with product analytics platforms such as Amplitude and a solid grasp of funnel analysis and unit economics.
- Ability to translate data discoveries into practical business actions and strategic guidance.
Nice to Have
- Curiosity about AI and machine learning, with a hands-on attitude toward experimenting with automation tools.
Technology Stack
Google BigQuery, Tableau, Amplitude, AI/LLM platforms
Culture & Environment
This is a role built for someone who thrives on ownership and impact. We prioritize initiative over hierarchy, results over routine, and innovation over tradition. You’ll work in an AI-first environment where automation is core to scaling efficiently. The team operates with a build-from-scratch mindset, giving you the freedom to shape systems from the ground up.
Leaply is part of the SKELAR network—a venture builder with a track record of launching successful B2C products. In this role, you’ll have access to cross-functional communities in Product, Marketing, and Operations, and contribute to a mission focused on improving health at scale. There’s also the opportunity to support the SKELAR Foundation, a staff-driven initiative aiding the Ukrainian Armed Forces.
Compensation & Work
This position offers competitive pay and significant influence over the direction of the support and monetization functions. While specific location and flexibility details are open, the focus remains on delivering high-impact results in a dynamic, data-driven environment.
