Responsibilities
- Monitor the performance and stability of applications.
- Respond to user inquiries and perform initial troubleshooting.
- Conduct regular system checks and data validations.
- Forward unresolved technical issues to second-level support or developers.
- Keep support documentation and internal knowledge resources up to date.
- Investigate and resolve advanced application problems.
- Debug Mendix-based applications and identify root causes.
- Work with development teams to implement fixes and improvements.
- Assist in deployment processes and release management.
- Ensure adherence to service level agreements and timely ticket resolution.
Work Arrangement
Remote (City/Region)
Other
- Recruiters will never request payment or financial details and will only communicate via @nttdata.com or @talent.nttdataservices.com email domains.
- Report any request for payment or banking information through the official contact form.
- The company strives to keep its website accessible to all users.
- For help with website accessibility or application process support, visit the contact page.
- The provided contact method is strictly for accommodation requests and not for application status inquiries.
- Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
- A link is provided to access the full Equal Employment Opportunity policy.
- Additional information on EEO rights under federal law is available through a provided link.
- Pay transparency details are accessible via a dedicated link.
