QuickTeam is seeking a remote Medical Virtual Assistant to provide crucial administrative support to U.S. healthcare operations. In this role, you will be a key point of contact for patients and a vital support for healthcare professionals, all while maintaining the highest standards of confidentiality.
What You'll Do
- Provide exceptional customer service by promptly and professionally responding to patient inquiries via phone, email, or chat.
- Explain services to new patients, ensuring they understand how systems work and what to expect.
- Assist healthcare professionals by scheduling appointments, managing calendars, and coordinating follow-up care.
- Collaborate with medical billing teams to ensure accurate coding and billing processes.
- Handle confidential medical information in strict compliance with HIPAA regulations.
- Handle other general administrative tasks as needed.
What We're Looking For
- Proven experience as a Medical Virtual Assistant.
- Strong knowledge of U.S. EMR/EHR systems.
- Excellent English communication skills, both written and spoken.
- Ability to multitask and stay organized in a remote setup.
- Tech-savvy and detail-oriented approach to work.
Nice to Have
- Philippine Registered Nurses (RNs) are highly preferred for this role.
Technical Stack
- U.S. EMR/EHR systems.
Benefits & Compensation
- Compensation of $5 to $6 per hour, commensurate with experience.
Work Mode
This is a local-country, remote position based in the Philippines.
QuickTeam is an equal opportunity employer.
