United States Remote (Global)

Cognizant is hiring a MarTech Business Analyst

As a Lead MarTech Business Analyst focused on Adobe technologies, you will play a central role in shaping digital marketing success by aligning business strategy with technical execution. Working remotely, you'll serve as the go-to expert for Adobe Journey Optimizer (AJO) and related platforms, ensuring marketing objectives are effectively translated into functional workflows.

Key Responsibilities

  • Engage with marketing operations and stakeholders to identify business needs, define objectives, and document clear user stories and functional requirements for Adobe-based campaigns.
  • Support end-to-end implementation and refinement of Adobe Campaign, Journey Optimizer, and Experience Platform (AEP), ensuring configurations meet marketing use cases.
  • Collaborate within Agile teams by attending daily standups, contributing to sprint planning, and refining backlogs to maintain project momentum.
  • Conduct thorough testing using tools like Adobe Debugger to validate tagging, tracking, and personalization features, ensuring data accuracy and campaign integrity.
  • Develop and maintain comprehensive documentation, including SOPs, technical guides, and user training materials to support long-term platform usability.

Qualifications

  • 3 to 5 years of business analysis experience, preferably in MarTech or digital marketing environments.
  • Familiarity with Adobe Experience Cloud architecture and its integrated components is essential.
  • Proven experience with Agile/Scrum frameworks, including writing user stories and managing feature backlogs.
  • Strong communication skills with the ability to explain technical details in accessible terms to non-technical audiences.

Work Environment

This is a remote position with flexibility to adapt based on project demands, client needs, and business evolution. Clear expectations will be communicated to support consistent performance. The role promotes a balanced approach to work, supported by wellbeing initiatives and programs that encourage sustainable productivity.

Compensation & Benefits

Base salary ranges from $83,250 to $132,000, with additional compensation through a discretionary annual incentive program. Benefits include medical, dental, vision, and life insurance, 401(k) with company contributions, short- and long-term disability coverage, paid parental leave, and an Employee Stock Purchase Plan to support financial growth.

Required Skills
Digital MarketingBusiness Analysis
About company
Cognizant
Cognizant is a global technology and professional services leader, empowering clients to reimagine processes, innovate and transform in a rapidly evolving digital landscape. In the UK, we work with major public sector bodies to deliver secure, scalable, citizen-centred digital services that make a real impact.
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Job Details
Department Information Technology
Category other
Posted 3 months ago