Responsibilities
- Convert executive priorities into cohesive operational plans, schedules, and performance indicators
- Lead multifaceted, cross-functional initiatives from planning through delivery, especially in uncertain environments
- Define project scope, timelines, resource requirements, and execution strategies for new or expanded efforts
- Ensure strategic alignment across marketing strategy, implementation, and results delivery
- Create, deploy, and refine scalable operational frameworks, processes, and reporting systems
- Develop and manage dashboards, tracking tools, templates, and documentation to inform business decisions
- Monitor and report on initiative performance using OKRs, KPIs, and marketing effectiveness metrics
- Detect systemic inefficiencies and lead process optimization initiatives
- Champion ethical and effective AI integration across planning, operations, and decision workflows
- Discover high-value AI applications and integrate AI-driven insights into core operational processes
- Deliver measurable gains in efficiency, output quality, or performance using AI-powered tools
- Facilitate collaboration across marketing, creative, analytics, and delivery functions
- Provide direction, mentorship, and supervision to junior team members and project contributors
- Establish clear performance standards and maintain consistent, high-quality execution across teams
- Act as a senior operational advisor on complex or high-visibility client projects
- Ensure clarity in operations, strong delivery outcomes, and stakeholder alignment for client engagements
- Support business development by designing operational models for proposals and pitches
- Collaborate with leadership to ensure operational preparedness for new client onboarding and growth
Work Arrangement
Hybrid — Bay Area