Responsibilities
- Provide effective hands-on architecture leadership across strategic implementations, including participating as a lead architect when required
- Support delivery teams through architecture guidance, troubleshooting, office hours, and leading technical escalations
- Lead day-to-day management of the assigned architecture team
- Advance Smile’s architecture practice by introducing AI-driven approaches
- Develop reusable playbooks and reference architectures
- Promote scalable patterns that improve delivery speed and solution quality
- Lead, mentor and grow a diverse team of architects by clearly defining goals, objectives, responsibilities, competencies and development plans
- Collaborate with cross-functional teams to support architecture design, scoping, planning, implementation, testing, documentation, and delivery to ensure solutions meet customer and business needs
- Support the development and implementation of technical roadmaps and business cases
- Participate in Smile architecture programs such as the Architecture Review Board (ARB) as a voting member
- Conduct regular team 1:1s, performance reviews, and support hiring and onboarding of architects
- Leverage deep understanding of Smile’s products and services to guide solution design and ensure they deliver meaningful value to customers
- Drive innovation by recommending technologies, improving processes, and supporting the development of new capabilities aligned with Smile’s product and architecture strategy
- Develop best practices for the team and create goals and metrics to measure performance and maintain quality service and documentation within the team
- Accountable for ensuring all working hours are accurately reported in Netsuite on a daily or weekly basis
Benefits
- Remote Work Environment
- Flexible Time Away From Work Policy including PTO, Personal and Sick Days
- Competitive Salary and Health/Medical Benefits
- RRSP/TFSA/401K Employee Contribution
- Life and Disability
- Employee Assistance Program
- FHIR Study Program and Skillsoft Learning
- Super HAPI Fun Club
Compensation
Competitive Salary
Team
Structure: Assigned Solutions Architect team
Additional Information
- This position is a new role, created to support Smile’s continued growth and commitment to operational excellence
- Smile discloses that artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment
- All hiring decisions are ultimately made by qualified human decision-makers, and AI tools are used to support — not replace — fair and equitable hiring practices
- Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile
- We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans
- If you would like more information about how your data is processed, please contact us
