About the Role
This role leads a team responsible for enhancing the effectiveness of the group benefits sales force by managing support systems, improving processes, and ensuring timely delivery of sales-related services.
Responsibilities
- Lead and develop a team focused on sales support operations
- Oversee the implementation of tools and technologies used by sales teams
- Collaborate with cross-functional departments to align support services with sales objectives
- Identify opportunities to improve sales efficiency and customer experience
- Manage performance metrics and reporting for sales support functions
- Ensure accurate and timely distribution of sales documentation and proposals
- Support onboarding and training initiatives for sales personnel
- Coordinate responses to requests for proposals and client inquiries
- Maintain up-to-date knowledge of group benefits products and underwriting guidelines
- Work closely with IT to enhance sales support platforms
- Drive process improvements to reduce administrative burden on sales staff
- Monitor compliance with regulatory and internal policy requirements
- Provide leadership during system transitions or major project rollouts
- Serve as a primary point of contact between sales and operational teams
- Develop dashboards and reports to track sales support performance
- Manage vendor relationships related to sales support tools
- Ensure consistency in sales materials and messaging
- Support special projects related to sales strategy and execution
- Facilitate communication between regional sales leaders and central operations
- Promote a culture of accountability, collaboration, and continuous improvement
- Evaluate new technologies to enhance sales productivity
- Standardize sales support practices across business units
- Assist in budget planning and resource allocation for the team
- Respond to escalated issues from sales teams promptly
- Ensure data integrity in sales tracking systems
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility based on role and location
Team
Part of the Group Benefits division within the sales organization
About the Team
This position is embedded within the Group Benefits sales infrastructure, supporting a national team of sales professionals who focus on employer-sponsored benefit solutions.
Growth Opportunity
The role offers leadership exposure across multiple functions and the chance to influence the future of sales support in a growing benefits organization.
Not available for this position
