San Francisco, United States of America Remote (City) Employment

Extend is hiring a Manager, Machine Learning

Responsibilities

  • Own the model lifecycle: requirements, experimentation, model development, evaluation, and model cards, partnering with ML engineers on deployment and production infrastructure
  • Translate business problems into well-framed ML solutions: defining what to model, what success looks like, and where ML adds value vs. simpler approaches
  • Design and maintain feature engineering pipelines for model development
  • Drive experiment design and statistical rigor: ensuring models are evaluated with sound methodology before and after launch
  • Monitor model quality in production, tracking performance over time, detecting data drift, and determining when to retrain
  • Cultivate a culture of learning and collaboration within and across partner teams
  • Perform design and code reviews to raise the technical excellence bar
  • Hire, mentor, and coach data scientists

Requirements

  • 6+ years of work experience building and deploying machine learning systems into production
  • 2+ years experience mentoring and managing ML teams
  • Strong proficiency in Python and SQL
  • Strong understanding of ML fundamentals: model selection, evaluation methodology, feature engineering, and common failure modes
  • Hands-on experience with PyTorch, scikit-learn, and XGBoost (or similar gradient boosting frameworks)
  • Strong people leadership skills with the ability to develop ML talent
  • Excellent stakeholder management, with a track record of working cross-functionally to deliver results
  • Empathy and humility

Nice to Have

  • Experience building fraud detection or risk assessment systems
  • Experience with cloud ML platforms, particularly AWS (e.g., SageMaker)
  • Experience with graph data and graph-based models (e.g., PyTorch Geometric)
  • Experience with model monitoring and observability tooling (e.g., Arize)

Work Arrangement

Remote (City/Region) — San Francisco

Additional Information

  • Estimated Pay Range: $180,000-$210,000 per year salaried
  • Working with a great team from diverse backgrounds in a collaborative and supportive environment
  • Competitive salary based on experience, with full medical and dental & vision benefits
  • Stock in an early-stage startup growing quickly
  • Generous, flexible paid time off policy
  • 401(k) with Financial Guidance from Morgan Stanley
Required Skills
PythonSQLPytorchscikit-learnXGBoost
About company
Extend
Extend revolutionizes the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. The company works with more than 1,000 leading merchant partners across various industries and is backed by prominent technology investors.
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Job Details
Department Fraud and ML team
Category other
Posted a month ago