Responsibilities
- Develop and implement program strategies in collaboration with cross-functional go-to-market teams to ensure launch readiness from both commercial and operational perspectives.
- Collaborate across departments to align functional initiatives, proactively identify risks and issues, and drive resolutions to support successful product launches.
- Ensure end-to-end planning includes readiness for post-sales operations and customer support.
- Establish and oversee key performance indicators, including leading and lagging metrics, throughout the product lifecycle.
- Take ownership of identifying performance gaps and lead cross-functional efforts to execute corrective actions that improve KPIs.
- Lead and coordinate diverse initiatives within the New Product Introduction (NPI) transformation portfolio, including digital and automation efforts.
- Create, maintain, and execute detailed project plans that account for requirements, constraints, resources, and deliverables tied to project goals.
- Manage projects from initiation through delivery, ensuring all workstreams meet timelines, budgets, and quality standards.
- Lead NPI launch activities with a focus on refining and enhancing processes for efficiency and effectiveness.
- Perform in-depth analysis to generate data-backed insights that inform leadership decision-making.
- Provide regular updates on project progress to stakeholders and senior leaders.
- Apply a customer and partner-centric perspective across the customer journey to uncover and act on optimization opportunities that support NPI goals.
