Responsibilities
- Act as the main contact for incoming departmental requests related to document formatting, editing, proofreading, styling, printing, and conversion to image formats such as PDF
- Organize, delegate, assign, prioritize, monitor, and accelerate workflow for the team
- Communicate with requesters to collect specific details and fully understand assignment requirements
- Evaluate incoming requests to determine the appropriate workflow and assign tasks to suitable personnel
- Route assignments to correct team members and collaborate with both local and remote office support units
- Support proofreading and quality assurance efforts during high-volume periods
- Ensure timely completion and delivery of projects according to agreed-upon deadlines
- Carry out additional related responsibilities and contribute to special initiatives as directed
- Maintain up-to-date expertise in all organization-approved software applications
- Perform any other assigned tasks as needed
Work Arrangement
Hybrid — Phoenix, AZ
Other
- Shift: Monday through Friday, 2:00 PM to 10:00 PM
- Training schedule: Monday to Friday, 9:00 AM to 5:00 PM for six weeks
- Hybrid work model: Three days on-site, two days remote after successful completion of 90-day probation
- Applicants must have reliable transportation to commute to the Phoenix, AZ location
