Herzog-Wilhelm-Strasse 18, Munich, Germany On-site

zooplus SE is hiring a Lead Project Manager (non-Tech) - Own Brands (All Genders)

About the Role

Role details below.

Responsibilities

  • Lead project management, coordination, and prioritization of cross-functional commercial initiatives that drive OBF growth
  • Translate business opportunities into actionable projects with commercial feasibility and measurable results
  • Partner closely with internal stakeholders (Brand, Country, Marketing, CRM, Pricing, BI) to ensure all teams contribute effectively to OBF business goals
  • Define and manage product- and tech-related initiatives for best-in-class customer experiences and discovery journeys for Own Brand Food
  • Lead the collection and interpretation of customer insights, surveys, and ratings to identify improvement opportunities and feed into product innovation roadmaps
  • Steer customer-centric improvements across channels
  • Shape, structure, and monitor projects with clear milestones, KPIs, and dependencies in alignment with leadership priorities
  • Ensure collaboration and ownership across teams—supporting functions in delivering outcomes on time and within scope
  • Lead and mentor dedicated Project Managers, providing direction, feedback, and fostering a culture of proactive ownership and continuous improvement
  • Contribute to the setup and management of ad-hoc, high-impact initiatives prioritized by OBF leadership

Work Arrangement

onsite

About company
zooplus SE
zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.
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Job Details
Department Project & Program Management
Category management
Posted a month ago