United Kingdom - London; United Kingdom - Southampton Hybrid Employment

NICE is hiring a Lead DevOps Engineer

Responsibilities

  • Design and implement scalable automation systems in Python to ensure consistent deployment processes across cloud and on-premises platforms.
  • Enhance Terraform code generation using Python and Jinja2 to streamline infrastructure provisioning from reusable, validated templates.
  • Develop and maintain Puppet components, including modules and Hiera data, to manage large-scale Linux and Windows systems reliably.
  • Build powerful PowerShell scripts to automate Windows server operations, Active Directory tasks, and hybrid cloud integrations.
  • Create internal tools, command-line interfaces, and APIs that allow engineering teams to independently manage routine infrastructure tasks.
  • Integrate automation frameworks with CI/CD pipelines to enable safe, automated testing and deployment of infrastructure changes.
  • Implement testing strategies for infrastructure code, including unit tests, linting, and integration checks, to ensure quality and reduce risk.
  • Collaborate with cloud, platform, and application teams to identify manual workflows and replace them with automated solutions.
  • Produce clear documentation, standards, and operational runbooks to support long-term maintainability of automation systems.
  • Support engineering excellence by engaging in code reviews, sharing knowledge, and improving the security and quality of automation code.

Work Arrangement

Hybrid

Other

  • Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week.
  • Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About company
NICE
NICE Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Known as an innovation powerhouse that excels in AI, cloud and digital.
All jobs at NICE Visit website
Job Details
Department Cloud Operations CXone, EMEA
Category infrastructure
Posted 11 days ago