Lead Banquet Captain
Oversee the full lifecycle of banquet and catering events, from initial planning to final breakdown, ensuring every detail supports a high standard of guest service. This role leads teams in both stationary and remote service settings, managing setup, bar operations, and event execution with precision and professionalism.
Key Responsibilities
- Direct the preparation, service, and closing procedures for retail food and beverage events, including bar setup and operation as needed.
- Assign roles and responsibilities to staff before and during events, ensuring alignment with event orders and service expectations.
- Review banquet menus and event details in advance, conducting pre-service meetings to confirm hygiene standards, station assignments, and team readiness.
- Coordinate with kitchen leadership and event planners to verify food timing, quantities, and special requests, communicating changes promptly.
- Ensure all necessary service items—china, glassware, linens, and equipment—are available and properly stored; initiate requisitions when inventory is insufficient.
- Inspect room layouts prior to guest arrival and confirm food dispatch timelines with the Executive Chef.
- Monitor service throughout events, conducting spot checks on food temperature, presentation, availability, and staff up-selling performance.
- Track event schedules and updates, adapting to changes in real time while maintaining operational safety and compliance.
- Complete required training for responsible alcohol service and adhere to all state regulations.
- Maintain regular attendance and support additional duties as assigned.
Qualifications
A high school diploma or equivalent is required. Candidates should have 1–2 years of experience in banquet, catering, or hospitality operations, or a combination of relevant training and education. Prior leadership in banquet settings is preferred. All applicants must meet state-mandated age requirements for serving alcohol and complete certified beverage service training.
Work Environment
This is an onsite position located in Greenville, SC. The role operates in a dynamic event setting requiring physical activity, adaptability, and consistent reliability.
Compensation and Benefits
Pay rate ranges from $19.00 to $20.00 per hour. Eligible employees may participate in a 401(k) savings plan with company matching.
Commitment to Inclusion
Diversity and inclusion are central to service excellence. The organization fosters environments where varied backgrounds and perspectives are valued and represented. Equal opportunity is provided to all individuals without regard to race, color, religion, sex, national origin, age, disability, genetic information, or veteran status. This commitment extends to all employment practices, reflecting a policy of non-discrimination and equitable access.
