About the Role
This position involves working closely with clients and internal teams to design, implement, and maintain technical solutions tailored to specific business needs.
Responsibilities
- Collaborate with sales and engineering teams to understand client requirements
- Develop proof-of-concept implementations for prospective clients
- Troubleshoot and resolve technical issues during integration phases
- Document solution architectures and deployment processes
- Deliver technical presentations during client onboarding
- Translate business needs into functional technical specifications
- Support post-deployment solution monitoring and optimization
- Participate in product feedback loops to improve platform usability
- Configure APIs and data pipelines for client environments
- Assist in defining solution scope during pre-sales engagements
- Maintain up-to-date knowledge of platform features and updates
- Coordinate with customer success teams on handoff procedures
- Validate system integrations through testing protocols
- Provide input on technical feasibility of client requests
- Create reusable solution templates for common use cases
- Monitor solution performance across client deployments
- Escalate complex technical challenges to senior engineers
- Ensure compliance with security and data handling standards
- Support training sessions for client technical teams
- Gather feedback for product development teams
Nice to Have
- Exposure to enterprise software deployment cycles
- Previous internship or project work in technical consulting
- Familiarity with SaaS platforms and multi-tenant architectures
- Knowledge of identity and access management systems
- Experience supporting client-facing technical roles
- Understanding of data privacy regulations
- Exposure to infrastructure as code tools
- Basic knowledge of frontend frameworks
- Prior experience with technical documentation
- Familiarity with monitoring and observability tools
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid work model with flexible scheduling
Team
Collaborative technical team focused on client-facing product integration
What We Offer
- Opportunities for professional growth through mentorship and training
- Exposure to diverse industries and complex technical challenges
- A supportive environment that values innovation and collaboration
Growth Path
- Clear progression framework from junior to senior technical roles
- Regular performance reviews with development planning
- Access to certification programs and learning resources
Available for qualified candidates
