Patrique Mercier Recruitment was looking for an Italian Speaking Social Media Support Advisor -Remote in Greece

Patrique Mercier Recruitment FR is excited to introduce an engaging opportunity for an Italian-Speaking Digital Customer Interaction Specialist. In this position, you will be crucial in improving online engagement and support for our clients. This role is ideal for individuals enthusiastic about digital communication and dedicated to delivering exceptional user experiences. Responsibilities - Deliver outstanding assistance to Italian-speaking users across digital communication platforms, addressing inquiries and resolving challenges promptly. - Track social media channels for user interactions, ensuring rapid responses to comments, direct messages, and questions. - Elevate customer experience by interacting with users through informative and welcoming communication. - Work closely with marketing and content departments to maintain consistent messaging aligned with brand identity. - Detect trends in customer inquiries to support product refinement and service optimization. - Support development of social media initiatives and content targeting Italian-speaking audiences. - Remain current with industry developments and digital communication best practices to provide informed support and strategic recommendations. Requirements - Native-level proficiency in Italian and English, with superior written and verbal communication capabilities. - Demonstrated background in digital support, online community management, or customer service roles. - Comprehensive understanding of social media platforms and their operational dynamics. - Advanced problem-solving skills and customer-centric approach. - Capacity to operate autonomously while efficiently managing multiple responsibilities. - Experience with social media analytics platforms is advantageous. - Dynamic team contributor with an optimistic mindset and genuine passion for client assistance. Benefits - Attractive Monthly Compensation - Performance-Based Monthly Bonus - Comprehensive Training Program - Complete Relocation Package (Flight, Airport Transfer, and Accommodation) - Comprehensive Health Coverage - Additional Private Medical Insurance - Two Supplementary Salary Installments Annually - Additional Exclusive Advantages