Responsibilities
- Engage with Italian-speaking clients through various channels, including phone, email, and live chat, to nurture and maintain positive relationships.
- Respond to inquiries about products and services while providing personalized support.
- Address and resolve client concerns effectively, ensuring a high level of customer satisfaction.
- Document all client interactions in the CRM system for thorough tracking and follow-up.
- Work closely with team members to continuously improve service delivery and client relations.
- Identify opportunities for upselling or cross-selling services based on client needs.
- Stay informed about company offerings and industry trends to inform clients effectively.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
Work Arrangement
Remote (Country)
Additional Information
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Fluency in Italian and English, both written and spoken.
