About the Role
The role involves delivering administrative and operational assistance to clients while leveraging Italian language proficiency in a remote setting based in Greece.
Responsibilities
- Provide customer-facing support using fluent Italian communication
- Assist with day-to-day business operations for international clients
- Respond to client inquiries promptly and accurately
- Maintain accurate records and documentation
- Coordinate between internal teams and external stakeholders
- Troubleshoot and resolve client issues efficiently
- Support onboarding processes for new clients
- Follow up on service delivery timelines
- Ensure compliance with company procedures
- Escalate complex cases when necessary
- Track and report on support metrics
- Participate in team meetings and training sessions
- Adapt to evolving client needs and priorities
- Use internal tools to manage workflows
- Maintain data confidentiality and security
- Communicate effectively in writing and verbally
- Handle multiple tasks under time constraints
- Contribute to process improvement initiatives
- Support multilingual clients where required
- Uphold professional standards in all interactions
Compensation
Competitive salary based on experience
Work Arrangement
Remote, based in Greece
Team
Collaborative team environment with international clients
Languages
- Italian required at native or bilingual level
- English proficiency necessary for internal coordination
Location
- Position must be performed remotely from Greece
- Applicants must be legally authorized to work in Greece
Not available
