About the Role
The specialist will manage end-to-end integration processes for business clients, focusing on technical setup, troubleshooting, and coordination between internal teams and external partners, with an emphasis on clear communication in Italian.
Responsibilities
- Handle technical integration tasks for new B2B clients
- Communicate effectively with Italian-speaking stakeholders
- Troubleshoot integration issues and provide timely resolutions
- Collaborate with engineering and customer success teams
- Document integration workflows and client configurations
- Support onboarding processes for enterprise customers
- Monitor integration performance and system health
- Escalate technical challenges to appropriate departments
- Ensure data accuracy during implementation phases
- Maintain client-specific integration documentation
- Participate in testing procedures for new integrations
- Provide status updates to project managers
- Follow established protocols for secure data exchange
- Adapt integration methods based on client infrastructure
- Assist in post-implementation reviews
- Respond to integration-related support tickets
- Coordinate timelines with client IT departments
- Translate technical requirements for non-technical teams
- Identify potential risks in integration planning
- Support API configuration and validation
- Work within defined service level agreements
- Maintain confidentiality of client data
- Stay updated on integration tools and standards
- Contribute to process improvement initiatives
- Assist with training materials for client teams
Compensation
Competitive salary and benefits package
Work Arrangement
Remote, based in Greece
Team
Collaborative and international team environment
Why Join Us
- Opportunity to work in a dynamic, fast-growing industry
- Fully remote position with flexible scheduling
- Exposure to international clients and projects
- Supportive team culture with professional development focus
- Modern tech stack and integration tools
Application Process
- Submit your resume and cover letter in English
- Shortlisted candidates will be contacted for interviews
- Final stage includes a technical assessment
- Hiring decision within two weeks of final interview
- Onboarding support provided upon acceptance
Not applicable; position based in Greece
