Responsibilities
- Manage core IT platforms including Microsoft 365, Active Directory, and Entra ID, handling user accounts, group policies, and access controls.
- Ensure system reliability through regular patching, endpoint maintenance, and continuous monitoring across all devices.
- Safeguard sensitive data by executing backup procedures, validating disaster recovery plans, and adhering to privacy regulations like FERPA.
- Provide backend infrastructure support for development teams working on core product offerings.
- Reduce manual effort by developing automation scripts using PowerShell or equivalent tools.
- Resolve technical issues related to hardware, software, and networking, and maintain clear documentation of solutions.
Benefits
- Competitive pay structure
- Eligibility for company ownership program for full-time staff
- Flexible work environment
- Generous paid time off, including local holidays and a designated year-end break period
- Wellness initiatives and mental health resources
- Access to learning tools, professional growth programs, and tuition assistance
- Provision of necessary technology and equipment
- Employee recognition through a dedicated platform
- Workplace culture emphasizing inclusion, collaboration, and connection
Compensation
Competitive compensation
Work Arrangement
Hybrid
Team
Supportive, inclusive, and technology-driven environment focused on education innovation
Other
- A background check is required for all hires as part of the onboarding process.
- Applicants may need to confirm their legal name, current location, contact number, and residential address in compliance with data privacy regulations.
- Providing false or misleading information during hiring will lead to disqualification.
