Zagreb, Croatia; London, United Kingdom Remote (Global) Employment

Fonoa is hiring an IT Support Engineer - US Working Hours (12:00CET - 20:00CET)

Responsibilities

  • Ensure new employees have immediate access to necessary hardware, software, and system permissions from day one.
  • Take ownership of help desk tickets and resolve employee technical issues efficiently.
  • Participate in an on-call rotation to address urgent IT and security incidents.
  • Manage and support the Google Workspace environment, including user accounts, groups, calendars, and security configurations.
  • Oversee the entire lifecycle of IT devices, including purchasing, maintenance, replacement, and secure disposal.
  • Develop and maintain accurate documentation for IT procedures and workflows.
  • Control user access and permissions across internal platforms and tools.
  • Maintain a current and accurate record of all hardware assets.
  • Collaborate with external vendors to assess and support IT services and equipment.
  • Design and maintain automated internal tools to enhance scalability and efficiency of IT operations.

Benefits

  • Work in a fast-moving, growing startup environment.
  • Collaborate with a skilled and driven team focused on innovation.
  • Receive a competitive salary and comprehensive benefits.
  • Access opportunities for professional growth and learning.
  • Enjoy flexible work arrangements, including full remote options.

Compensation

Competitive salary and benefits package

Work Arrangement

Remote (Worldwide)

Team

Collaborate with a passionate and talented team dedicated to innovation and excellence

Other

  • US working hours: 12:00 CET - 20:00 CET
  • Part of on-call rotation for urgent IT and Security requests
  • Flexible work arrangements, including remote work options
About company
Fonoa
A high-growth SaaS startup on a mission to simplify complexity for businesses around the world. Our product is powering digital transformation for forward-thinking companies.
All jobs at Fonoa Visit website
Job Details
Department Engineering
Category other
Posted 5 months ago