Responsibilities
- Deliver specialized knowledge in applications and systems software to diverse stakeholders
- Analyze intricate hardware, software, and telecommunications infrastructures to establish workflows and protocols for cross-departmental use cases
- Support the creation and delivery of standard operating procedures, training content, and presentations for varied audiences
- Collaborate with stakeholders and system users to improve comprehension of organizational IT systems
- Partner with IT and business professionals to align program objectives, requirements, performance metrics, and innovation initiatives
- Offer strategic suggestions for enhancing IT infrastructure and related business operations
- Create documentation such as manuals and procedural guides to meet technological and operational demands
- Determine pathways for modernizing or replacing existing information systems
- Assist in managing and maintaining sophisticated IT environments
Benefits
- Health, dental, and vision insurance coverage
- Life insurance options
- 401k retirement plan
- Flexible spending accounts for health, dependent care, and commuting expenses
- Paid time off and recognition of state and federal holidays
Other
- Must be a US Citizen
- Must be able to obtain a clearance
