Remote (Country)

Nationale-Nederlanden is hiring an IT OPS Engineer NN Bank Payments

About the Role

The role involves managing, monitoring, and optimizing payment infrastructure to ensure reliable and secure transaction processing. The engineer will work closely with technical teams to resolve incidents, implement improvements, and maintain compliance with industry standards.

Responsibilities

  • Monitor and maintain stability of payment processing platforms
  • Respond to system alerts and resolve technical incidents promptly
  • Perform regular system checks and health assessments
  • Support deployment of updates and patches in production environments
  • Collaborate with development and security teams on system enhancements
  • Document technical configurations and operational procedures
  • Troubleshoot complex issues across multiple system layers
  • Ensure compliance with financial industry regulations
  • Participate in change management processes
  • Conduct root cause analysis for recurring problems
  • Maintain system availability and performance benchmarks
  • Assist in disaster recovery planning and testing
  • Manage access controls and security configurations
  • Work within agile delivery teams on operational tasks
  • Support integration of third-party payment services
  • Implement monitoring tools and alerting rules
  • Track and report on system KPIs and SLAs
  • Coordinate with external vendors and partners
  • Follow ITIL-based operational frameworks
  • Ensure audit readiness for infrastructure components
  • Optimize system resource utilization
  • Participate in 24/7 on-call rotation
  • Escalate critical issues according to protocols
  • Contribute to technical design reviews
  • Maintain accurate incident and problem records

Compensation

Competitive salary with performance-based components

Work Arrangement

Hybrid work model with office and remote options

Team

Part of a specialized IT operations team focused on payment services

About the Department

This role is embedded within a dedicated unit responsible for the uninterrupted operation of payment platforms. The team ensures transaction integrity, system resilience, and regulatory compliance across all payment channels.

What We Offer

Opportunities for professional development, a structured onboarding program, access to training resources, and involvement in technically challenging projects within a stable financial environment.

Not available for this position

Required Skills
DevOpsAWSMicrosoft AzureIncident ManagementRoot Cause AnalysisCloud ComputingAgile Methodologies
About company
Nationale-Nederlanden
A dynamic, international company committed to diversity, inclusivity, and employee development in the insurance and financial services sector.
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Job Details
Category other
Posted a year ago