Responsibilities
- Assist in provisioning, managing, troubleshooting and maintaining new and existing company-issued equipment, acting as an internal IT helpdesk/support desk for a combination of in-person Brussels-based equipment and worldwide remote equipment
- Assist in automating repetitive or low-complexity tasks
- Providing first level of contact, Tier L1, in person or by chat or email
- Identify the issue and redirect to appropriate team member to solve the issue
- Create or maintain documentation related to projects or procedures
Benefits
- A competitive salary package
- Autonomy in your time management thanks to flexible working hours and the opportunity to work remotely
- The freedom to create your own entrepreneurial experience by being part of a team of people in search of excellence
Work Arrangement
Remote (City/Region)
Team
Team size: over 180 team members. Structure: Diverse team from 42 nationalities, predominantly remote with hubs in London, Brussels, Singapore, and Paris.
Additional Information
- Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
- Flexible working hours
- Opportunity to work remotely
- Regular physical presence in the Brussels office is required
