Responsibilities
- Act as the main in-person IT contact for staff in the New York office, quickly addressing issues related to hardware, software, access, networks, and workplace tools.
- Manage the full lifecycle of employee access and equipment, including setting up devices, handling shipping, provisioning accounts, and deactivating access upon departure.
- Oversee Okta configurations, covering single sign-on, app integrations, user provisioning, and access controls for current and new services.
- Support Okta and other cloud platforms using Terraform and Git-based processes, contributing to standardized, auditable, and version-tracked system management.
- Handle daily operations of local technology systems, including internet providers, networking gear, firewalls, meeting rooms, and physical access and surveillance systems.
- Install, manage, and troubleshoot audiovisual systems for conference rooms, hybrid meetings, and company-wide gatherings like All Hands.
- Ensure all macOS devices in the company fleet are secure, up to date, and compliant using mobile device management tools.
- Collaborate with the San Francisco IT and security teams on enterprise-wide projects, incident handling, policy development, documentation, and system upgrades.
- Liaise with external vendors, technicians, and property managers to coordinate installation, maintenance, and repair of office technology systems.
Compensation
Depending on background, skills and experience, the expected annual salary range for this position is $180,000 - $360,000.
Work Arrangement
On-site — New York, New York
Other
- Compensation: Depending on background, skills and experience, the expected annual salary range for this position is $180,000 - $360,000.
- Visa sponsorship: We sponsor visas. While we can't guarantee success for every candidate or role, if you're the right fit, we're committed to working through the visa process together.
- Benefits: Generous health, dental, and vision coverage, unlimited paid time off, paid parental leave, and relocation assistance are provided.
- Equal Employment Opportunity: Hiring is conducted without regard to protected characteristics under applicable laws.
Available
