Community Engagement Director
Full-time
Employment Basis: Permanent Full Time
Closing Date: 05-Dec
Office Status: Remote
Company Description
Our organization's core mission is to foster profound self-understanding and inspire transformative personal growth. We celebrate diverse talents and support individual journeys of professional development.
At our company, practitioner networks represent our organizational pulse, driving growth, retention, and advocacy. We're seeking a dynamic Community Engagement Director to spearhead this critical function.
Our Community Activation team combines strategic consulting, meaningful connections, and creative approaches to empower practitioners and faculty, enabling them to apply our solutions with passion and purpose repeatedly.
We're searching for a purpose-driven, commercially astute community leader capable of energizing teams, designing meaningful practitioner experiences, facilitating regional and global collaboration, and converting engagement into measurable growth.
Our goal is to deliver engagement that maintains global consistency while resonating locally.
Why Join Us?
This role transcends traditional job expectations — it's an opportunity to revolutionize worldwide practitioner engagement. You'll lead communities connecting professionals not just to products, but to meaningful growth and impactful experiences.
You'll head regional hubs of Learning & Community Architects, shaping engagement strategies that are globally uniform yet locally personalized.
Your Purpose
You'll be the driving catalyst behind regional practitioner activation, ensuring every initiative connects individuals to purpose while generating measurable commercial outcomes. By collaborating across Sales, Marketing, Product, and Customer Success teams, you'll transform practitioner engagement into growth, retention, and advocacy.
What You'll Do
- Lead Regional Hubs: Motivate and guide teams, ensuring strategic clarity and performance alignment
- Activate Communities: Design locally relevant engagement strategies increasing product awareness and adoption
- Drive Commercial Impact: Collaborate with Sales to expand practitioner networks and promote Insights Discovery Accreditation
- Collaborate Globally: Share insights and success stories with fellow Community Activation Managers
- Champion Change: Implement innovative working methods across hubs
- Deliver Content & Experiences: Empower specialists to create engaging regional content
- Harness Data & Insight: Utilize practitioner feedback to inform strategic decisions
Qualifications
What You'll Bring:
- Proven experience leading teams within global frameworks
- Ability to connect community engagement with commercial outcomes
- Strong cross-functional collaboration skills
- Advanced data literacy
- Experience in content and community platforms
Success Measures:
- Practitioner engagement tied to renewals and product adoption
- Year-on-year improvement in satisfaction scores
- Regional innovations scaled globally
- Increased practitioner lifetime value
- Positive cross-functional leadership feedback
Benefits:
- 35 days holidays
- Discretionary Annual Bonus
- Private Medical Insurance
- Income Protection
- Pension Plan
- Health Cash Plan
- Life Assurance
- Electric Car Scheme
- Gym-flex
- Employee Giving
- Discount Programs
- Critical Illness Cover
- Employee Assistance Program
- Holiday purchase option
- Flexible working
This position is no longer available
Remote (Global)