USA Remote (Country)

Files.com is hiring an Infrastructure Engineer (Remote)

Files.com is looking for a remote Infrastructure Engineer to design and build the core infrastructure systems that power our high-scale file transfer and automation platform. This is a high-autonomy, high-impact engineering role focused on architecting cloud-native services, proprietary synchronization engines, observability pipelines, and security frameworks.

What You'll Do

  • Design and implement cloud-native infrastructure that powers core product capabilities at scale.
  • Build proprietary solutions (sync engines, observability pipelines, DNS management systems) that differentiate Files.com.
  • Engineer infrastructure for speed, resilience, and maintainability across high-volume, distributed workloads.
  • Implement security layers, access control, and compliance automation without adding developer friction.
  • Reduce manual operations to zero by improving automation with Terraform, Chef, and related tools.
  • Participate in on-call rotations for routine infrastructure events, while building systems that reduce incidents long-term.
  • Contribute to patterns, runbooks, and best practices that keep the team productive and efficient.

What We're Looking For

  • Engineers who see infrastructure as a product — something to design, build, and evolve.
  • Builders who thrive on autonomy and ownership, not maintenance and ticket queues.
  • Generalists who love crossing boundaries — infrastructure today, backend or mobile tomorrow.
  • Engineers who value testing, CI/CD, and reliability as much as shipping features.
  • People who want to learn, grow, and contribute in a flat, high-trust organization.

Technical Stack

  • AWS
  • Terraform
  • Chef

Team & Environment

You'll join a flat, high-trust engineering organization. Engineers are not narrowly siloed; they are empowered to take ownership of projects.

Benefits & Compensation

  • Compensation: $110,000 - $250,000 (subject to qualifications and experience) + equity
  • 100% Paid Health, Dental & Vision (75% for family)
  • 401(k) with 4% Company Match
  • Equity Grants for Every Employee
  • Paid Parental Leave
  • 20 PTO Days + 11 Holidays + Full Company Winter Break
  • $1,000 Signing Bonus + Modern Apple Laptop + Anniversary Gifts
  • Team Travel to NYC, Austin, Nashville, Miami, and more

Work Mode

This is a fully remote position open to candidates in the USA only.

Files.com is an equal opportunity employer.

Required Skills
AWSTerraformChefLinuxNetworkingSecurityCI/CDScriptingAutomationMonitoringCloud InfrastructureSystem AdministrationIaC AWSTerraformChefLinuxNetworkingSecurityCI/CDScriptingAutomationMonitoringCloud InfrastructureSystem AdministrationIaC
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About company
Files.com
Files.com is a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands. It has built a $35M+ business with just 70 people and is backed by $46.5M from Riverwood Capital.
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Job Details
Category infrastructure
Posted 4 months ago