Responsibilities
- Deliver technical support for computer systems and software applications.
- Respond to client inquiries and resolve technical issues in person, over the phone, or remotely.
- Set up, adjust, and repair computer hardware and software components.
- Instruct users on how to operate newly implemented or updated equipment and software.
- Consult technical documentation, engage with users, and perform research to troubleshoot and resolve technical challenges.
- Escalate complex hardware or software issues to vendors or specialized technicians when necessary.
- Complete all mandatory compliance training, including client-specific requirements for certification by The Joint Commission Healthcare Staffing Services or other regulatory agencies.
- Perform additional duties as assigned, beyond those explicitly listed.
Benefits
- Full-time employees qualify for a comprehensive benefits package that includes medical, dental, vision, and basic life insurance.
- Additional benefits include a 401k plan, paid time off, and an annual bonus.
Work Arrangement
Remote (Country)
Other
- Must possess a valid passport from country of record with at least 18 months remaining before expiration.
- Passport must remain current throughout the assignment in Israel.
- Ability to secure and retain required security clearance; candidates with existing clearance are prioritized.
- Must be willing and able to relocate to Israel for the project duration.
- Proficiency in reading, writing, and speaking English is required for effective communication.
- Position contingent upon contract award.
